Professional Services
Our helpdesk is fantastic at helping your teams in their hour of need, but what we really want to do, is prevent them from ever needing that hour, to begin with. Managed IT services with your business at the forefront.
vCIO & Strategic planning
The vCIO service is designed to help drive change, and ensure our clients are receiving an exceptionally high standard of services. Your vCIO will collaborate with your consultant, account manager, helpdesk and you to grasp a thorough understanding of your business model, operations and objectives before constructing a strategic roadmap. The roadmap is live and available to all involved which ensures there aren't any surprises, and your technology continues to enable your business as it evolves.
IT Consultancy
With the vCIO looking after the big picture, you're going to need somebody to take care of the technical aspects of your infrastructure, your servers or cloud platforms and the services these are providing your business. With our IT consultancy team, you'll be assigned a dedicated consultant who acts as your IT Manager, resolving root cause issues and progressing your roadmap. The IT Consultant collaborates closely with you, your account manager and our helpdesk team to understand reports and implement change.
Project Delivery
Where substantial change is needed, we use a project delivery framework to ensure that the output achieved matches the output scoped. Through the various stages of our project lifecycle; Strategy, Design, Transition, Operation and Improvement, we deliver your project on time and to budget.
Procurement
Managing vendors, suppliers, contract renewals and costs can be a cumbersome administrative task. Our procurement team are on-hand to make acquiring licensing, hardware or additional services as straight forward as possible. We'll manage warranties, provide advanced warning around renewals or replacement requirements and provide advice around product or service selection so you're making informed decisions for your business.
All our services have our clients at the heart. They're designed to ensure that you're heading in the right direction, underpinned with the correct technologies, continuously providing a secure, stable and scalable platform for success. Want to know more?